Prescriptions

Ways of ordering your repeat medication

Please allow 2 full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

Dispensary

We can provide medication for patients living over a mile from the surgery and prepare prescriptions for those within that boundary for collection from a chemist.

Opening times

Manor Farm

  • The dispensary is closed between 12:30-14:00 every day

Swaffham

  • Monday-Friday: 08:30-18:30

Necton

  • Monday: 14:00-18:00
  • Wednesday: 08:30-12:00
  • Friday: 08:30-12:00

Narborough

  • Closed until further notice

Collections

If your repeat request is made at one of our branch surgeries, the item(s) will be available from the branch surgery the following week.

Necton dispenses on a small scale, while Narborough branch patients can elect to collect from Narborough on Monday or Thursday.

Medication delivery can be organised for the housebound. Please discuss with our dispensary in the first instance.

Medication reviews

Patients on regular medication require a review annually with their GP. A notification date should appear on your repeat slip. Wherever possible, the GP will complete the review without you having to attend the surgery.

If you have been advised by the surgery that your medication review is due, please use our Medication Review form.

Prescriptions charges and exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

There is further information about prescription exemptions and fees on the NHS website.